Most pets enjoy their own environment best and may dislike the changes holidays might bring if they were sent to new places or kennels. Pets may become stressed and withdrawn when away from their own home.
Our pet sitting visits include: Fresh food and water in clean bowls, brushing, litter box cleaned, birdcage cleaned, medication given if needed, “daily pat and play time” and “head to tail “ checks, poop, post, plants, refuge bin placing and daily perimeter checks for peace of mind. Inside light and alarm management included for FREE if required.
We book your visits within a time frame and will be there during that time. During peak times, such as holidays visits may vary, unless your pet needs medicine at a specific time.
Yes, we will clean up after your pets to the best of our ability. If there are regular accidents, we might ask you to book an additional visit during the day.
A Pet Sitters agreement will be emailed to you to be completed and returned. This will provide us with all the information we need about you and your pets, and allow us enough time getting to know you and your pets and ensure 3-way compatibility.
Arrangements must be made with your Vet, prior to your departure, to treat your pets in case of an accident or a sudden illness. Proof of updated vaccinations need to be provided
The initial meet & greet, collecting and returning the keys are FREE, however, if additional visits are requested a consultation fee will be charged.
We care for most animals, as long as they are of no danger to us. We do not care for any animals that have a history of biting, fighting or attacking other animals or people
Although we prefer to have the same pet sitter each time, there will be times when he/she is busy with another assignment, therefore another sitter will be assigned to take care of your pets
Our visits are 30 minutes at a time, unless it is cats wandering around and not home at the time.
All Pet Sitters are trained, certified, and administer medication, including INSULIN for cats and dogs
No, We do require an initial consultation before taking care of your pets.
Our policy is to visit cats once every 24 hours. Human intervention is very important to them.
Yes, We send a WhatsApp/SMS after each visit for peace of mind
No we do not board pets in our home. We visit your home once or twice a day, sleep-over or stay-over for 20 hours.
All payments are strictly in advance and must be settled before the assignment commences.
Payments are VAT excluded.
The agreement must be completed and signed before payment is made.
No cheques or credit cards
EFT payments in advance, or cash payments accepted on key hand-over
Proof of payment to be emailed before key hand-over
Stay-over bookings made 30+ days in advance will require a 50% deposit to secure a pet sitter.
Cancellation: - Service fees paid in full will be refundable up to 70% of the total amount due only if 10 days’ notice to cancel is given prior to the commencement of the service except during peak times.
This will be no problem, you can EFT the money and we will gladly purchase the brand they are used to.
We will arrange to hand deliver your key.
Blue Ocean Pet Sitters is servicing the Blouberg and surrounded areas. We are affiliated with Pet Sitters Cape Town who has been established in 2009.